Long-form thinking on the systems, businesses, and tools I'm building — and the patterns I see repeating across markets.
Most service businesses sell hours. The next generation will sell outcomes wrapped in software, repeatable workflows, and AI-assisted execution.
How serious operators should think about the platform underneath their commerce stack — and where the real leverage lives.
The next frontier of e-commerce isn't search — it's conversation. How operators should prepare their storefronts for AI-driven discovery and sales.
New writing is published when an idea is worth publishing — not on a schedule.